A Dubai IT company that businesses across the UAE rely on for infrastructure, security, cloud and ERP. Vendor-accredited across Microsoft, Fortinet, Veeam, NAKIVO, Huawei, HPE, AWS and Google Cloud — and deliberately built so one partner is accountable for the whole stack instead of four vendors pointing at each other.
Nifty Information Technology LLC is a Dubai-based IT services and infrastructure company that has supported businesses across the UAE since 2014. We design, deploy and support the systems companies run on: Fortinet firewalls and site-to-site VPN, HPE servers and VMware virtualisation, Synology and Huawei storage, Veeam and NAKIVO backup, Microsoft 365 and SharePoint, Azure, AWS and Google Cloud, ZKTeco time and attendance, and Odoo ERP development.
We hold vendor partner accreditations with Microsoft, Fortinet, Veeam, NAKIVO, Huawei Enterprise and eKit, HPE, AWS and Google Cloud. Our head office is in Burj Nahar Mall, Deira, with on-site coverage across Dubai, Abu Dhabi and Sharjah and remote support UAE-wide. Contracts are issued in AED by a UAE-licensed entity.
Nifty began in Deira in 2014 with one observation about how IT actually fails in the UAE. Most small and mid-sized companies here were not short of vendors. They had one company for cabling, another for laptops, a third for email, a fourth for the firewall — and nobody who would answer for the whole thing when it stopped. Every outage started with an hour of working out whose problem it was.
So we built the alternative: a single UAE-licensed partner accountable for the entire stack, with the vendor accreditations to back it up. Not a broker passing work to subcontractors, and not a reseller front for an offshore team — engineers who hold the certifications, configure the equipment themselves, and are in the country when something breaks at 4pm on a Thursday.
Twelve years on, that is still the whole idea. We have grown almost entirely through clients recommending us to the company next door, which is a slower way to build a business and a considerably better test of whether the work is any good.
Vendor partnership is not a badge for a website footer. It determines whether we can raise a priority support case on your behalf, access firmware and security advisories before they are public, quote at partner pricing, and put engineers through vendor training. These are the programmes we hold.
| Vendor | Programme | What we deliver on it | Enquire |
|---|---|---|---|
| Microsoft | Microsoft AI Cloud Partner Program | Microsoft 365 and Office 365 licensing and renewals, tenant setup, mailbox and file migration, SharePoint and Teams, Entra ID, Azure infrastructure and Azure backup | Enquire |
| Fortinet | Fortinet Engage Partner Program | FortiGate firewall supply, deployment and management, FortiClient remote-access VPN, IPsec site-to-site tunnels, SD-WAN, web and application filtering, FortiAnalyzer reporting | Enquire |
| Veeam | Veeam Partner Programme | Veeam Backup & Replication design and configuration, VM and Microsoft 365 backup, immutable repositories, restore testing | Enquire |
| NAKIVO | NAKIVO Partner Programme | NAKIVO Backup & Replication licensing and configuration, VMware and Hyper-V job design, NAS and Synology targets, retention and offsite copy policies | Enquire |
| Huawei | Huawei Enterprise & eKit Partner Programme | Huawei enterprise switching, wireless, storage and the eKit SMB range — supply, configuration and support | Enquire |
| HPE | HPE Partner Programme | HPE ProLiant server specification and configuration, iLO management, Smart Array and RAID design, firmware lifecycle, warranty and support handling | Enquire |
| AWS | AWS Partner Network | EC2, S3 and VPC infrastructure, workload migration, backup to AWS, cost review | Enquire |
| Google Cloud Partner Advantage | Google Workspace deployment and migration, Google Cloud infrastructure, identity and device management | Enquire |
Partner programme names and tiers are as held at the date this page was last reviewed. Programme structures are set by each vendor and change periodically. Ask us for current documentation for any accreditation relevant to your project.
Specific platforms, configured by the people who will support them afterwards. If a technology is not on this list, we will tell you rather than learn it on your project.
FortiGate sizing, deployment, policy design, hardening and ongoing management. Web and application filtering, IPS, SSL inspection where appropriate, guest and staff network segmentation, and FortiAnalyzer reporting so you can see what the firewall is actually doing rather than assuming it works.
IPsec site-to-site tunnels between branches, warehouses and overseas offices, SSL VPN and FortiClient remote access for staff, and SD-WAN where multiple links need to fail over cleanly. Routing, split tunnelling and MFA on remote access are designed together, because a VPN without identity control is an open door with extra steps.
Synology NAS sizing, RAID and volume design, Synology Drive for file services, Active Backup for Business protecting servers, PCs and Microsoft 365, Hyper Backup to a second site or to cloud, snapshot schedules, and permission structures that survive staff turnover.
HPE ProLiant specification, rack and tower deployment, iLO out-of-band management, Smart Array RAID configuration, firmware and SPP lifecycle, and warranty registration handled by us. Sized to the workload you actually run, with headroom for the next three years rather than the next three months.
vSphere and ESXi host builds, vCenter management, cluster design with HA and vMotion, datastore and storage planning, P2V and V2V migrations, resource right-sizing, and version upgrade paths planned around licensing rather than discovered after it.
Backup that is designed against a recovery target, not a storage budget. Job design for VMware, Hyper-V, physical servers and Microsoft 365, retention and GFS policies, immutable or air-gapped copies, offsite replication, and — the part most environments skip — scheduled restore testing with the results written down.
Tenant setup and hardening, mailbox and file migration from on-premise or another provider, SharePoint site architecture and permissions, Teams governance, OneDrive rollout, Entra ID and conditional access, and licence right-sizing at every renewal instead of renewing whatever was bought three years ago.
Workload placement decided on cost, latency and data-residency grounds rather than habit. Migration and lift-and-shift, hybrid connectivity back to on-premise, backup into cloud, identity integration, and a monthly cost review — because the most common cloud problem in the UAE is not technical, it is a bill nobody reconciles.
ZKTeco biometric and card terminals for attendance and door access, multi-site device management, shift and roster rules configured to how your company actually runs, and export or integration into payroll so HR stops rebuilding timesheets in Excel every month.
Odoo implementation, custom module development, UAE localisation and VAT, and PINT AE e-invoicing integration ahead of the UAE mandate. Accounting, inventory, sales, purchase, manufacturing and CRM configured around your process — with customisation kept upgrade-safe so the next version is a project, not a rebuild.
Every engagement starts with a free health check. A quote written from evidence beats one written from assumptions, and you keep the report either way.
Inclusions, exclusions, response times and AED pricing agreed before work starts. Out-of-scope work is quoted, never assumed.
The engineer who configures your firewall is the one who takes the call when it misbehaves. No handover gap between project and support.
IP schemes, credentials, licence records, backup jobs and topology written down and handed to you. Your environment should not live in one engineer's memory.
A backup that has never been restored is a theory. Restore tests are scheduled and the results are reported.
UAE data residency, e-invoicing readiness and retention treated as design requirements at the start, not as a retrofit after an auditor asks.
NIFTY INFORMATION TECHNOLOGY LLC is licensed in Dubai, starting with IT support and hardware supply for SMEs in and around Deira.
Structured cabling, business Wi-Fi, server and storage deployment, and Fortinet firewall practice built out as clients grew past what consumer-grade equipment could carry.
Migration practice established as UAE businesses moved email and files off on-premise servers, with backup and identity treated as part of the migration rather than an afterthought.
Dedicated backup and disaster recovery capability added after too many prospects turned out to have backup jobs that had been failing silently for months.
Odoo ERP development and PINT AE e-invoicing integration as UAE businesses prepare for the mandate, alongside 500+ companies supported across Dubai, Abu Dhabi and Sharjah.
Head office in Burj Nahar Mall, Deira. Same-day on-site response under managed contracts across Business Bay, DIFC, Al Quoz, Jebel Ali, Dubai Silicon Oasis, DMCC, Deira and Bur Dubai — mainland and free-zone alike.
Scheduled on-site coverage for Mussafah, KIZAD, Al Reem, Yas Island and the city centre, with the same remote helpdesk, monitoring and escalation as Dubai clients.
Sharjah industrial and free-zone businesses, plus Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah on a scheduled visit model with full remote cover in between.
Nifty Information Technology LLC is an IT services and infrastructure company licensed in Dubai and operating in the UAE since 2014, with its head office at Burj Nahar Mall, M2 Floor, Office D2-4, Deira. We provide managed IT and AMC contracts, IT support, network security, servers and virtualisation, storage, backup and disaster recovery, cloud, Microsoft 365, IP telephony and Odoo ERP to more than 500 businesses across Dubai, Abu Dhabi and Sharjah.
We hold vendor partner accreditations with Microsoft (Microsoft 365, Azure and SharePoint), Fortinet, Veeam, NAKIVO, Huawei Enterprise and eKit, HPE, AWS and Google Cloud, and we work as a specialist implementer on VMware, Synology, ZKTeco and Odoo. Partnership matters practically rather than decoratively: it gives us priority vendor escalation on your behalf, early access to firmware and security advisories, partner pricing, and engineers trained through the vendor's own programme. We are happy to share current documentation for any accreditation relevant to your project.
Yes — it is one of our core specialisations. That covers FortiGate sizing and deployment, firewall policy design and hardening, IPsec site-to-site tunnels between branches or between the UAE and overseas offices, SSL VPN and FortiClient remote access, SD-WAN for multi-link failover, and FortiAnalyzer reporting. We also take over existing FortiGate estates that were deployed by someone else, starting with a configuration and policy review before we change anything.
Yes, and it is how a large share of our clients start. The takeover begins with a documented audit: what is installed, what is licensed, what is patched, what is backed up and what is actually failing. You get that report regardless of whether you proceed. The one thing we ask for is a clean handover of credentials and licence ownership — where the outgoing provider is uncooperative we have rebuilt access from scratch before, but it costs time that a professional handover does not.
Yes. We specify, supply, configure and support HPE ProLiant servers, Synology and Huawei storage, Fortinet firewalls, Huawei and enterprise switching and wireless, ZKTeco attendance terminals, and end-user laptops and workstations. Buying and supporting through the same partner means warranty claims and RMAs are ours to chase rather than yours, and the specification is written against your workload rather than against a distributor's stock.
Most of our clients run between 5 and 250 users across trading, logistics, contracting, retail, healthcare, education and professional services, in both mainland and free-zone structures. Below five users, an ad-hoc or per-hour arrangement usually serves better than a managed contract, and we will say so. Above 250 users, engagements are typically co-managed alongside an in-house IT team rather than fully outsourced.
Both models are common. Co-managed IT lets your internal administrator own the things that need business context while we cover specialist domains — firewalls, virtualisation, backup design, ERP — plus out-of-hours escalation and holiday cover. Fully outsourced suits companies with no internal IT function at all. In either case responsibilities are documented so nothing sits in the gap between the two teams.
Our engineering team holds vendor certifications across the platforms we deliver, and certification is maintained through the partner programmes rather than left to expire once a badge has been earned. We are glad to confirm the specific certifications relevant to your project before you commit — a reasonable question that too few buyers ask, and one no competent provider should hesitate to answer.
Our head office is Burj Nahar Mall, M2 Floor, Office D2-4, Deira, Dubai. Visitors are welcome by appointment — call 04 355 1136 or WhatsApp 055 125 6266 to arrange a time. For most prospective clients we would rather come to your site, because seeing the server room, the cabling and the switch cabinet tells us more in twenty minutes than an hour in a meeting room.
Call or WhatsApp 055 125 6266, phone the office on 04 355 1136, or email [email protected]. We begin with a short discovery call, then a free IT health check on-site or remotely, and you receive a written report of what we found plus a scoped proposal in AED. There is no charge and no commitment up to that point.
Note on accreditations: vendor partner programme names, tiers and benefits are set by each vendor and revised periodically. The partnerships listed on this page are as held at the date of last review. For current status on any specific programme, ask us and we will provide the documentation.
Tell us what you are running and what keeps breaking. We will review your network, servers, backups, licences and security posture free of charge, and send you a written report ranked by risk — yours to keep whether or not you become a client.
NIFTY INFORMATION TECHNOLOGY LLC · Burj Nahar Mall, M2 Floor, Office D2-4, Deira, Dubai · 04 355 1136 · [email protected]