| Microsoft 365 Business Basic |
Small teams working mainly in the browser |
Whether users now need desktop Office apps, and any unassigned seats |
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| Microsoft 365 Business Standard |
SMBs needing full desktop Office plus collaboration |
Whether the security gap justifies moving to Business Premium |
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| Microsoft 365 Business Premium |
Security-conscious SMBs up to 300 users |
Whether Intune, Defender and Entra ID P1 are actually enabled and in use |
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| Microsoft 365 Apps for Business / Enterprise |
Desktop Office only, email hosted elsewhere |
Device install counts and whether a full plan is now more economical |
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| Microsoft 365 E3 |
Organisations above 300 users, or with compliance needs |
Which users genuinely need E3 vs. a Business or Frontline plan |
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| Microsoft 365 E5 |
Strict security, compliance or audit requirements |
Whether E3 plus targeted E5 add-on suites costs less for the same outcome |
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| Microsoft 365 F1 / F3 (Frontline) |
Shift, retail, warehouse and site-based staff |
Which full-price seats can be moved down to a frontline plan |
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| Exchange Online Plan 1 / Plan 2 |
Email-only users and shared department mailboxes |
Shared mailboxes wrongly licensed as full user accounts |
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| Microsoft 365 Copilot |
Knowledge workers in document- and meeting-heavy roles |
Prerequisites, data governance readiness and realistic per-user value |
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| Microsoft Defender / Intune / Entra ID add-ons |
Organisations layering security onto a base plan |
Overlap with entitlements already included in your existing plan |
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| Microsoft Azure & Azure Reserved Instances |
Businesses hosting servers or workloads in the cloud |
Right-sizing, reservation coverage and Azure Hybrid Benefit eligibility |
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| Windows 365 & Azure Virtual Desktop |
Remote, hybrid and contractor access scenarios |
Sizing tier vs. actual session usage and idle desktops |
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