IT Blog

IT Support

Why is quality IT Support important?

There are many reasons that businesses value outsourced IT Support so highly, including the simple fact that in today’s modern society, your company does not just operate 9-5 any more; now the world is always watching and may want to communicate with you or make a purchase at any time, and if your IT is down, you could be losing customer after customer until the problem is resolved.

Furthermore, particularly outsourcing your IT Support is hugely cost-effective. Keeping an expert on-staff just in case can get expensive, while multi-vendor support contracts can also drive up your IT support costs over time. An outsourced solution allows you to have an expert on standby without the full-time wage cost.

‘Nifty computers’, are a family based company who pride ourselves on honesty and integrity. For over 8 years now, ‘Nifty’ has enabled our clients to continue running their business, even after drastic IT disasters, thus reducing downtime and saving them money.

The support service from ‘Nifty’, operates in such a way that we take ownership of the problem from the time a fault is reported, through to fix. We liaise with 3rd party software providers, (Sage, Odoo, G-suit. etc), on your behalf to ensure that faults are handled quickly and efficiently.

Whilst ‘Nifty’ maintain and support the day to day running of the business systems, we will also provide consultation services to review our own performance and provide insight into emerging technologies. Maybe you want to mobilize your workforce or need to provide centrally hosted systems for remote staff, or are looking for Business Continuity through Disaster Recovery solutions? Perhaps you would like to explore the flexibility of Cloud Computing?

‘Nifty’ aims to ensure you stay ahead of the game so that your IT expectations are not just met but exceeded. Wherever possible, suggestions for improvements are researched and developed to increase efficiencies and productivity, while reducing cost.

We can also project manage upgrades and new installations for your network infrastructure, servers, computers, and even printers. We will administer and manage your system’s security while maintaining the smooth operation of business IT functions.

For more details about ‘Nifty’ feel free to give us a call to arrange a free consultation check.

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